Shipping Policy
Order Processing
Orders are processed and dispatched around the clock here at BOMBA ENERGY UK. All orders will be packed and shipped by DPD for next-day delivery to your door within 24 hours of placing the order. Please allow up to 3 working days for your order to arrive. If orders do not arrive in time please do email us at sales@Bomba-energy.co.uk,
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Shipping Cost
Shipping to UK mainland is free of charge and all orders receive free delivery.
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Returns and Refunds
Returns
Returns are only applicable for damaged or defective drinks.
To start a return, you can contact us at sales@Bomba-energy.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Any claims will require photographic evidence and a written email within 24 hours of receiving the package. After 24 Hours no claims will be taken into consideration.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. This Process can take up to 72 Hours.
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